Helpdesk Software Download

AB Sequest

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

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Easypass

Random password generator. Features: Fast and easy to use. Generates speakable passwords, normal passwords, alphanumerical passwords. Convenient use through: - Stay on top function. - Copy-to-clipboard function. - Small-window-mode. No more problems with "unreadable" passwords like this: "aIl1IO". Password mass generation: Generation of up to 10,000 passwords in a few seconds. Site and enterprise licenses available.

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Anyplace Control

Anyplace Control is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. The program allows you to work with different remote computers simultaneously, from anywhere in the world.

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Atelier Web Remote Commander

Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. With AWRC you have the knowledge and capabilities to do virtually anything on the remote computer.

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Request Tracker

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks of any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

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SysAid Help Desk and Inventory

SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. SysAid also provides help desk. End users use forms to submit service requests (error reports, calls for assistance, etc.).

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