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AccessAble Help Desk Pro Edition
An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes.
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Been There Done That
Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This latest version adds PDF output of reports and redesigned GUI
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ieSupportManager
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant.
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SysAid Help Desk and Inventory
SysAid scans your network, providing information (such as
hardware/software) about your assets, and allowing remote control. It
also provides help desk, reports, and more.
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Outlook HelpDesk
Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease.
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc.
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LBE Desktop Helpdesk
Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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LBE Web Helpdesk
Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
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RemoteScope
RemoteScope is a desktop management tool designed to reduce the amount of time a network administrator spends moving from computer to computer. It performs remote control, software inventory, hardware inventory, software deployment and more.
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Inventory Manager Lite
This FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks.
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Network Inventory Manager
Network Inventory Manager is a tool that helps network administrators
and help desk staff to more easily manage their networks, designed to track the equipment, servicing, software licencing and total cost of ownership of your computer network.
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DNA Helpdesk
Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests
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Shareware Authors Resource Guide
Whether you're a veteran shareware author or you are just starting your shareware business, this FREE, award-winning guide will provide you valuable information about how to start and run a successful shareware business.
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Radix
Radix is a complete software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service/support, time tracking and billing, expense tracking, scheduling, and electronic communication.
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NewWayService
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way.
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Remote Access 2.0
Remote Access 2.0 is a secure and simple way to access your computer connected to the Internet from anywhere in the world. You can read your e-mail, work on the documents and resources and retrieve important documents and data files.
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RemotePC
RemotePC access is a secure and simple way to access your computer connected to the Internet from anywhere in the world. You can read your e-mail, work on the documents and resources and retrieve important documents and data files.
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RT-Phone
The RT-Phone Employee Phone Directory Software is a browser-based solution that makes keeping an online phone directory quick and easy.
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TekTracer
TekTracer is a Helpdesk and Inventory Manager Access database which tracks Computers, End Users, Leases, Network Connections, Peripherals, Software, Repairs, Technicians, Warranties, and Work Orders.
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SightMax
SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. Written in .NET and using the latest Microsoft Technology, SightMax is cost effective and easy to use.
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SupportWindow Console
SupportWindow Console accepts incoming connections from SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control,file sharing and Chat. Optional registration of Presentation Mode allows host to view Console Desktop.
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LanHelpdesk
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems.
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